Privacy Policy

MOONEYES SHOP BKK Privacy Policy

  1. Introduction

MOONEYES SHOP BKK, including those involved in the processing of Personal Data under the instructions or on behalf of MOONEYES SHOP BKK, hereinafter collectively referred to as MOONEYES SHOP BKK, recognize the importance of personal data and other information about you (collectively referred to as “Personal Data”). In order for you to be assured that MOONEYES SHOP BKK is transparent and responsible in collecting, using or disclosing your data in accordance with the Personal Data Protection Act B.E. 2562 (the “Personal Data Protection Act”) and other relevant laws, this Privacy Policy (“Policy”) has been prepared to inform you of the details of the collection, use or disclosure (collectively, the “processing”) of Personal Data by MOONEYES SHOP BKK, including its officers and related persons acting on behalf of or on behalf of MOONEYES SHOP BKK, with the following contents:

  1. Scope of policy enforcement

This Policy applies to personal data of individuals who currently or may in the future have a relationship with MOONEYES SHOP BKK, whose personal data is processed by MOONEYES SHOP BKK, its officers, employees, contractors, business units or other entities operated by MOONEYES SHOP BKK, including contractors or third parties who process personal data on behalf of or on behalf of MOONEYES SHOP BKK (“Personal Data Processors”) under various products and services such as websites, systems, applications, documents or other services controlled by MOONEYES SHOP BKK (collectively, the “Services”).

Persons having a relationship with MOONEYES SHOP BKK as described in the first paragraph, including:

  1. Individual customers
  2. Employees, workers or employees
  3. Business partners and service providers who are individuals
  4. Directors, agents, representatives, shareholders, employees or other persons who have a similar relationship with MOONEYES SHOP BKK
  5. Users of MOONEYES SHOP BKK products or services
  6. Visitors to or use the MOONEYES SHOP BKK website, including systems, applications, devices or other communication channels controlled by MOONEYES SHOP BKK.
  7. Other persons whose personal data MOONEYES SHOP BKK collects, such as job applicants, family members of employees, guarantors, beneficiaries of insurance policies, etc., Sections 1 to 7 are collectively referred to as “you”.

In addition to this Policy, MOONEYES SHOP BKK may provide a privacy policy statement (“Notice”) for each MOONEYES SHOP BKK product or service to inform the data subject who is the user of the service about the personal data that is processed, the purposes and lawful grounds for the processing, the period for the retention of personal data, including the rights in personal data that the data subject should have in relation to that specific product or service.

In the event of any material conflict between the contents of the Privacy Notice and this Policy, the Privacy Notice of that service shall prevail.

  1. Definition

– Personal data means information about a natural person which enables the identification of that person, either directly or indirectly, but does not include information specifically about a deceased person.

– Sensitive personal data means personal data as stipulated in Section 26 of the Personal Data Protection Act B.E. 2562, which includes data on race, ethnicity, political opinions, religious or philosophical beliefs, sexual behavior, criminal history, health information, disability, trade union information, genetic information, biometric data, or any other information that affects the owner of personal data in a similar manner as announced by the Personal Data Protection Committee.

– Personal data processing means any action on personal data, such as collecting, compiling, recording, copying, organizing, keeping, updating, changing, using, retrieving, disclosing, forwarding, publishing, transferring, merging, deleting, destroying, etc.

– Owner of Personal Data means a natural person who is the owner of personal data that MOONEYES SHOP BKK collects, compiles, uses or discloses.

– Personal data controller means a person or legal entity who has the authority to make decisions regarding the collection, use or disclosure of personal data.

– Personal Data Processor means a person or legal entity that performs operations related to the collection, compilation, use or disclosure of personal data at the instruction of or on behalf of the personal data controller, provided that such person or legal entity is not a personal data controller.

  1. Sources of personal data collected by MOONEYES SHOP BKK

MOONEYES SHOP BKK collects or obtains various types of personal data from the following sources:

  1. Personal data that MOONEYES SHOP BKK collects directly from the owner of the personal data through various service channels, such as the application process, registration, job application, signing contracts, documents, conducting surveys or using products, services or other service channels controlled by MOONEYES SHOP BKK or when the owner of the personal data contacts MOONEYES SHOP BKK at the office or through other contact channels controlled by MOONEYES SHOP BKK, etc.
  2. Information that MOONEYES SHOP BKK collects from the owner of personal information accessing the website, products or other services under the contract or mission, such as tracking the behavior of using the website, products or services of MOONEYES SHOP BKK by using cookies or from software on the owner of personal information’s device, etc.
  3. Personal data that MOONEYES SHOP BKK collects from sources other than the owner of the personal data, where such sources have the authority, have a lawful reason or have received consent from the owner of the personal data to disclose the data to MOONEYES SHOP BKK, such as linking digital services of government agencies to provide comprehensive public services to the owner of the personal data themselves, receiving personal data from other government agencies as MOONEYES SHOP BKK has a duty under the mission to establish a central data exchange center to support the operations of government agencies in providing services to the public through the digital system, including the necessity to provide services under contracts that may exchange personal data with contracting agencies.

This also includes the case where you provide personal data of a third party to MOONEYES SHOP BKK, as such you are responsible for informing such person of the details in this Policy or the product or service announcement, as applicable, and obtaining their consent, if required, to disclose their information to MOONEYES SHOP BKK.

In the event that the owner of personal data refuses to provide information necessary for MOONEYES SHOP BKK to provide services, it may result in MOONEYES SHOP BKK being unable to provide such services to the owner of such personal data, in whole or in part.

  1. Collection of personal data

MOONEYES SHOP BKK will collect personal data only after receiving prior consent from the owner of the personal data, except in the following cases:

  1. To comply with the contract, in the case of collecting, using or disclosing personal data as necessary for providing services or performing the contract between the data owner and MOONEYES SHOP BKK.
  2. To prevent or suppress danger to life, body or health.
  3. To comply with the law
  4. For the legitimate interests of MOONEYES SHOP BKK, in case it is necessary for the legitimate interests of MOONEYES SHOP BKK’s operations, MOONEYES SHOP BKK will consider the rights of the data owner as important, such as to prevent fraud, maintain network security, protect the rights, freedoms and interests of the data owner, etc.
  5. For research or statistics studies in cases where historical documents or archives are prepared for public benefit or related to research or statistics for which appropriate safeguards have been provided to protect the rights and freedoms of the data owners.
  6. To perform government duties in cases where it is necessary to perform missions for public benefit or to perform duties under government authority assigned to MOONEYES SHOP BKK.

In the event that MOONEYES SHOP BKK is required to collect your personal data for the performance of a contract, the performance of legal obligations or the necessity to enter into a contract, if you refuse to provide personal data or object to the processing for the purpose of the activity, it may result in MOONEYES SHOP BKK not being able to perform or provide the services you have requested, in whole or in part.

  1. Types of personal data collected by MOONEYES SHOP BKK

In collecting and maintaining personal data, MOONEYES SHOP BKK will use lawful means and shall be limited to the extent necessary for the purposes of MOONEYES SHOP BKK’s operations, which include:

  • Types of personal data, details and examples
  • Personal Information Information that identifies you by your nickname or information that identifies you, such as your first and last name, age, date of birth, gender, national ID number, passport number, driver’s license number, signature, marital status, position, occupation, education, shareholder registration number, Social account name, taxpayer identification number, job title, affiliation, nationality, insurance number or insurance card, etc.
  • Contact Information Contact information for you, such as address, phone number, email, business card, workplace, social media account names, etc.
  • Image data Image data such as still images, moving images of you or your property collected from CCTV cameras, photographic cameras when entering the MOONEYES SHOP BKK area, etc.
  • User account information on the platform
  • User account information on the platform, such as user account name, password, etc.
  • Official Document Information Your official document information, such as a copy of your ID card, a copy of your house registration, a copy of your passport, a copy of your work permit, a copy of your birth certificate, a copy of your driver’s license, a copy of your professional license, etc.
  • Financial information such as copies of bank account statements, bank account numbers, credit card numbers, income, salary, credit limit information, transaction information including information about the products you purchase, prices, payment methods and payment details, income, taxes, provident funds, employee benefits (e.g. pensions or insurance policy entitlements) and other relevant information (e.g. withdrawal details or allowances), etc.
  • Educational information such as educational qualifications, educational history, academic transcripts, educational evidence, etc.
  • Information about relevant third parties such as spouses, children, parents, emergency contacts, references and beneficiaries, etc.
  • Information about purchasing products and services, such as order history, interest in purchasing and service products, order numbers, request numbers, etc.
  • Information collected from MOONEYES SHOP BKK or automated systems from various devices of MOONEYES SHOP BKK.
  • Information collected from the Company or automated systems from various devices of the Company, such as IP Address, Cookie, service usage history and behavior, order history, voice, photos, animations, Chat, Geolocation, etc.
  • Information received from the MOONEYES SHOP BKK system or from being an employee, such as employee ID, work permit number, work entry and exit records and working period, overtime, absence and leave, Username, Password, usage history and behavior, images and/or videos from CCTV, etc.
  • Work-related information such as occupation details, qualifications, professional association membership skills, experience, employer feedback, performance evaluations, training, certification history, work history (CV or Resume), professional license number, etc.
  • Sensitive personal data such as race, religion, disability information, medical information, criminal history, biometric data (fingerprints) (facial image), health information, etc.
  1. cookie

MOONEYES SHOP BKK collects and uses cookies and other similar technologies on websites under the supervision of MOONEYES SHOP BKK or on your device depending on the service you use. This is to operate the security of MOONEYES SHOP BKK’s services and to provide you, the user, with convenience and a good experience in using MOONEYES SHOP BKK’s services. This information will be used to improve the MOONEYES SHOP BKK website to better meet your needs. You can set or delete the use of cookies yourself from the settings on your web browser.

  1. Purpose of collecting personal data

MOONEYES SHOP BKK collects your personal data for a number of purposes, depending on the type of product or service or activity you use, the nature of your relationship with MOONEYES SHOP BKK, or other considerations in each context. The purposes set out below are only a general framework for MOONEYES SHOP BKK’s use of personal data. Only purposes related to the products or services you use or have a relationship with will apply to your data.

  1. To enter into a contract or perform a contractual duty between MOONEYES SHOP BKK and the data owner or to perform a contractual duty between MOONEYES SHOP BKK and a third party for the benefit of the data owner.
  2. To answer questions and provide assistance to data owners
  3. To develop and improve MOONEYES SHOP BKK products, services and services to better meet the needs of data owners.
  4. To provide information and recommend products, services or publicize marketing promotions or benefits through contact channels received from the data owner, as the data owner has given consent, as you have consented to MOONEYES SHOP BKK.
  5. To survey opinions, analyze research and compile statistical data for marketing purposes or to develop and improve the operations of MOONEYES SHOP BKK as you have consented to MOONEYES SHOP BKK.
  6. For the benefit of the Company’s internal management or operations that are necessary under legitimate interests.
  7. To inspect, supervise and maintain the security of the building or premises of MOONEYES SHOP BKK.
  8. To comply with laws related to the operations of MOONEYES SHOP BKK, such as withholding tax.
  9. To provide information to government agencies with legal authority as requested by government agencies, such as the Royal Thai Police, the Anti-Money Laundering Office, the Revenue Department, and the Court.
  10. To carry out any accounting and financial activities such as auditing accounts, notification and collection of debts, use of various welfare rights, taxes and evidence of various transactions as required by law.
  11. For the legitimate interests of MOONEYES SHOP BKK, such as recording complaints via the Call Center system, recording images via CCTV cameras.
  12. To be used for investigation and compliance with laws, regulations, rules or legal duties of MOONEYES SHOP BKK.
  13. To use the information to verify customer identity
  14. For other purposes with your express consent.
  15. Forwarding and disclosure of personal data

MOONEYES SHOP BKK will not disclose and forward your personal information to external agencies unless you have given your express consent or in the following cases:

  1. To achieve the purposes set out in this Privacy Policy, MOONEYES SHOP BKK may be required to disclose or share certain personal data only as necessary to its partners, service providers or external agencies, where MOONEYES SHOP BKK will enter into personal data processing agreements as required by law.
  2. MOONEYES SHOP BKK may disclose or share personal data to its affiliates, which will only be processed for the purposes specified in this Privacy Policy.
  3. Disclosure of information is required by law or legal process or to an official, government official or competent authority to comply with a lawful order or request.
  4. Transfer or forwarding of data abroad

MOONEYES SHOP BKK may send or transfer personal data internationally, ensuring that the destination country or destination entity has adequate privacy protection standards and policies.

  1. Period for collecting your personal data

MOONEYES SHOP BKK will keep your personal data for as long as it is still necessary for the purpose of collecting the data, as detailed in the policy, announcement or relevant laws. When the period has elapsed and your personal data is no longer necessary for the purposes mentioned, MOONEYES SHOP BKK will delete, destroy your personal data or make your personal data unidentifiable according to the format and standards for deleting personal data. However, in the event of a dispute, exercise of rights or lawsuit related to your personal data, MOONEYES SHOP BKK reserves the right to continue to keep such data until the dispute has a final order or judgment.

  1. Protection of Personal Data

MOONEYES SHOP BKK will use appropriate technical and managerial measures to protect and maintain the security of your personal data, including encryption for data transmission over the Internet and controlling access to your personal data only to those individuals who are responsible for both data stored in paper and electronic form.

  1. Connecting to external websites or services

MOONEYES SHOP BKK’s services may contain links to third-party websites or services, which may have privacy policies that differ from this policy. MOONEYES SHOP BKK recommends that you study the privacy policies of such websites or services to learn more before using them. MOONEYES SHOP BKK is not involved in and has no control over the privacy measures of such websites or services and cannot be held responsible for the content, policies, damages, or actions resulting from third-party websites or services.

  1. Personal Data Protection Working Group

MOONEYES SHOP BKK has appointed a Personal Data Protection Working Group to monitor, supervise and provide advice on the collection, use or disclosure of personal data, including coordinating and cooperating with the Personal Data Protection Committee Office to comply with the Personal Data Protection Act B.E. 2562.

  1. Your rights under the Personal Data Protection Act B.E. 2562

You may exercise the rights as prescribed by law and as specified in this announcement as follows:

  1. Right to withdraw consent You have the right to withdraw your consent at any time, unless there is a restriction, right by law or contract that benefits you. However, the withdrawal of consent will not affect the processing of personal data that you have previously given consent to MOONEYES SHOP BKK in accordance with the law.
  2. The right to request access to and obtain a copy of your personal data, except in cases where MOONEYES SHOP BKK has the right to refuse your request under the law or court order, or where your request will have an impact that may cause damage to the rights and freedoms of other persons.
  3. The right to request for personal data to be corrected to be current, accurate, complete and not misleading. However, MOONEYES SHOP BKK can make such correction even if you do not request it.
  4. The right to request erasure, destruction or anonymization of personal data in the following cases:

4.1 When personal data is no longer necessary to be kept for the purposes for which it was collected, used or disclosed.

4.2 When you withdraw your consent to collect, use or disclose your personal data and MOONEYES SHOP BKK has no legal authority to continue to collect, use or disclose your personal data.

4.3. เมื่อท่านคัดค้านการเก็บ รวบรวม ใช้หรือเปิดเผยข้อมูลส่วนบุคคล และ MOONEYES SHOP BKK ไม่มีอำนาจตามกฎหมายที่จะปฏิเสธได้ เว้นแต่กรณี MOONEYES SHOP BKK มีเหตุโดยชอบด้วยกฎหมายในการปฏิเสธคำขอของท่าน

  1. The right to request or request for the transmission or transfer of your personal data in the event that MOONEYES SHOP BKK has made such personal data in a format that is generally readable or usable by tools or devices that work automatically and can use or disclose personal data by automatic means, except where technical conditions make it impossible or it is a duty to perform a public interest or to perform a duty under the law or an exercise of rights that infringe on the rights or freedoms of others.
  2. Right to object You have the right to object to the collection, use or disclosure of your personal data at any time in the following cases:

6.1. กรณีที่เป็นข้อมูลส่วนบุคคล ซึ่ง MOONEYES SHOP BKK ดำเนินการภายใต้ฐานประโยชน์ชอบด้วยกฎหมาย เว้นแต่ MOONEYES SHOP BKK ได้แสดงให้เห็นถึงเหตุอันชอบด้วยกฎหมายที่สำคัญยิ่งกว่า หรือเพื่อก่อตั้งสิทธิเรียกร้องตามกฎหมายการปฏิบัติตามหรือการใช้สิทธิเรียกร้องตามกฎหมาย หรือการยกขึ้นต่อสู้สิทธิเรียกร้องตามกฎหมาย

6.2. เพื่อวัตถุประสงค์เกี่ยวกับการตลาดแบบตรง

6.3. For scientific, historical or statistical research, unless MOONEYES SHOP BKK needs to carry out MOONEYES SHOP BKK’s mission for the public interest.

  1. The right to request suspension of the use of personal data in the following cases:

7.1. เมื่อ MOONEYES SHOP BKK อยู่ในระหว่างการตรวจสอบตามที่ท่านได้ขอให้แก้ไขข้อมูลส่วนบุคคลถูกต้อง เป็นปัจจุบัน สมบูรณ์และไม่ก่อให้เกิดความเข้าใจผิด

7.2. เมื่อเป็นข้อมูลส่วนบุคคลที่ต้องลบหรือหรือทำลาย

7.3. เมื่อข้อมูลส่วนบุคคลดังกล่าวหมดความจำเป็นเนื่องจากท่านมีความจำเป็นต้องขอให้เก็บรักษาข้อมูลส่วนบุคคลของท่านไว้เพื่อใช้ในการก่อตั้งสิทธิเรียกร้องตามกฎหมายการปฏิบัติตามหรือการใช้สิทธิเรียกร้องตามกฎหมาย หรือการยกขึ้นต่อสู้สิทธิเรียกร้องตามกฎหมาย

7.4. เมื่อMOONEYES SHOP BKK อยู่ในระหว่างการพิสูจน์สิทธิในการปฏิเสธคำขอการคัดค้านการเก็บรวบรวม ใช้หรือเปิดเผยข้อมูลส่วนบุคคล

  1. Penalties for non-compliance with the Personal Data Protection Policy

Failure to comply with this Policy may result in offences and disciplinary action under the MOONEYES SHOP BKK rules (for MOONEYES SHOP BKK officers or workers or under the Personal Data Processing Agreement (for Personal Data Processors), depending on the case and your relationship with MOONEYES SHOP BKK, and may be subject to penalties as prescribed by the Personal Data Protection Act B.E. 2562 and related subordinate laws, rules, regulations and orders.

  1. Complaints to regulatory authorities

In the event that you find that MOONEYES SHOP BKK has not complied with the Personal Data Protection Law, you have the right to lodge a complaint with the Personal Data Protection Commission or a supervisory authority appointed by the Personal Data Protection Commission or under the law. Before making such a complaint, MOONEYES SHOP BKK would like you to contact MOONEYES SHOP BKK so that MOONEYES SHOP BKK has the opportunity to be informed of the facts and clarify the issues, including addressing your concerns at the earliest opportunity.

  1. Amendments to the Personal Data Protection Policy

MOONEYES SHOP BKK may consider updating, amending or changing this policy as it deems appropriate and will notify you through the website https://mooneyesbkk.com/privacy-policy with the effective date of each revised version. However, MOONEYES SHOP BKK recommends that you check regularly to be informed of the new policy through the specific channel for activities that MOONEYES SHOP BKK conducts before you disclose personal information to MOONEYES SHOP BKK.

Your use of MOONEYES SHOP BKK products or services after the new policy is effective shall be deemed as your acknowledgement of the terms of the new policy. Please stop using the site if you do not agree with the details in this policy and please contact MOONEYES SHOP BKK for further clarification.

  1. Contact to inquire or exercise rights

If you have any questions, suggestions or concerns about MOONEYES SHOP BKK’s collection, use and disclosure of personal data or about this Policy or you wish to exercise your rights under the Personal Data Protection Act, you may contact us by email at [email protected] or Line OA @mooneyesshopbkk by providing the following information for exercising your rights as a data subject.

Name, Surname, ID card number/Passport number

Questions about personal data or rights you wish to exercise under the law

Telephone number and address where you can be contacted

Announced on January 2025